“I wanted to drop you a line and tell you how impressed I am with your service, people and products.
First, a little background.
I had heart surgery a year ago. My laundry equipment is located in my basement. I could go up and down the basement stairs only once per day – it was very painful. This meant that doing one load of laundry would take 2 or 3 days. Recently, I was told I needed additional surgery which meant I couldn’t walk up and down my basement stairs at all. I effectively was losing the use of my basement and my laundry equipment.
I needed to do something and fast. So I called your company and within days a very nice guy came out to talk about the stair climber. During our talk, he mentioned your walk-in tub. Since my first surgery, I had dreamed about having a walk-in tub. I thought that soaking would relive a lot of my leg pain.
The salesman and I crunched the numbers and I couldn’t believe it — I could afford both items. I was (and still am) so excited! I couldn’t believe that I have both of the items on my wish list.
The next problem was getting everything installed before my quickly approaching second surgery. This meant that everything had to be done on a Monday and Tuesday because I would be in surgery on Wednesday morning at 6:00 am – a very tight schedule. As it turned out, I didn’t have to worry at all.
On day one, your guys came in on time and installed the tub first, while simultaneously fixing some issues with my bathroom. On day two, they finished the tub install and put in the stair climber. They were so thorough, quick and efficient that I had enough time to wash a load of clothes (using the stair climber) and relax in the tub before I had surgery. Now that’s service!!
After my recent surgery, I couldn’t lift anything and couldn’t bend over. My 87 year old mother offered to do my laundry. She was able to easily use the stair climber and wash over 10 loads of laundry in 2 days. She said she could not have done that without the stair climber. She also told me to tell that Atlas guy, “I could sell these.” She was that impressed.
The tub is wonderful – easy to use and clean. I’ve always wanted a Jacuzzi. I believe that it’s “jets” is helping to relieve the pain in my back and legs.
I have only one complaint. I wish I had installed both of these items earlier.
Atlas – your products and your “Elves” made my Holiday Wishes come true.”
– J. Strawser, Flint, MI