" I've been meaning to tell you--and just now finally got around to doing it--how well the Heated Helmet worked this winter. Although it was a fairly mild winter, we were very happy with the results. By careful regulating the turn on and off of the heat we only experienced a couple of days where there was some ice on our steps mostly because I hadn't applied heat early enough to prevent the melting snow from dripping off rather than going around the nose as it should, but even then it was much less than anything we experienced in previous years before Gutter Helmet.
I still haven't figured out precisely what the optimum time to apply heat is but when the snow falls next winter I'm confident that the Heated Helmet will once again help keep our steps clear. Thanks for your patience and support in finding a solution, it's been greatly appreciated."
- B. Becher, Ann Arbor, MI
"I just wanted to let you know that the crew you sent out yesterday was more than exceptional. They went above and beyond to satisfy the customer. They took the time to address every question or concern that I had about the installation or the product itself. At one point, they were utilizing flood lights to complete the job in the dark. If there is ever any letters of recommendation or potential customers that would like to speak to past customers, I would be more than happy to help out.
I wanted to thank my sales consultant as well for his professionalism. This was a particularly stressful project for me due to the multiple approaches into addressing the dreadful ice dams and the discrepancies in the various contractor's opinions . I felt that through the whole process that I was educated on the total issue and presented with multiple options to address the problem - rather than being "Sold" on a particular job.
